Refund and Returns Policy - Amigo Trading Co.

Overview

We are happy to provide a 100% quality guarantee on our products! If you have any questions, please reach out to info@amigooutdoors.com.

Our refund and returns policy lasts 21 days. If 21 days have passed since your purchase, we can’t offer you a credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please contact info@amigooutdoors.com with your order number and details of your return.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and you will be issued store credit or your exchange will be processed and shipped.

Late or missing exchanges

If you haven’t received your exchange yet, first check the tracking information. If this is still an issue, email your order number and tracking information to info@amigooutdoors.com.

If you are missing your store credit or information, please contact us at info@amigooutdoors.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@amigooutdoors.com and send your item to: Centex Sourcing 2520 US-290 Dripping Springs, TX 78620.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Centex Sourcing 2520 US-290 Dripping Springs, TX 78620.

You will be responsible for paying for your own shipping costs for returning your item unless the product is deemed defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.